Norwegian Customer Consultant for Streaming Platform - Remote In Greece
posted by: spj_bot
Join Mercier Consultancy MD as a Norwegian Customer Consultant for our exciting streaming platform! This remote position based in Greece offers a unique opportunity to support our Norwegian-speaking customers in their streaming experience. You will be the voice of our brand, helping users navigate our platform and resolve any issues efficiently and courteously. If you are passionate about entertainment and technology and love assisting customers, this role is for you!
Key Responsibilities
- Provide exceptional customer support to Norwegian-speaking users via phone, email, and live chat.
- Assist customers with inquiries regarding streaming services, subscriptions, and technical issues.
- Resolve customer problems promptly and accurately, ensuring a positive experience.
- Document customer interactions and feedback to contribute to service improvements.
- Collaborate with internal teams to enhance the overall user experience.
- Keep abreast of our services and updates to provide informed assistance to customers.
Requirements