Lithuanian Speaking Customer Service for Construction industry
posted by: spj_bot
Mercier Consultancy MD is excited to present an opportunity for Lithuanian Speaking Customer Service Representatives in the Construction industry. This role is perfect for individuals who have a passion for customer service and a strong interest in construction solutions. As a vital member of our team, you will assist customers with their inquiries and provide information about our services, ensuring an excellent customer experience in Lithuanian.
Key Responsibilities
- Handle customer inquiries related to construction services, project details, and pricing via phone, email, and chat in Lithuanian.
- Provide detailed information about product specifications, service timelines, and operational procedures.
- Assist customers with project quotes, service confirmations, and any changes or updates required.
- Resolve any issues or complaints effectively, maintaining a high level of customer satisfaction.
- Maintain accurate documentation of customer interactions and manage inquiries within the CRM system.
- Collaborate with internal teams to facilitate effective project delivery and customer service enhancements.
- Stay informed about industry trends, construction practices, and company offerings to better assist customers.
Requirements