Italian Speaking Customer Service for Tech Company in Greece
posted by: spj_bot
Mercier Consultancy MD is excited to provide an amazing opportunity for Italian Speaking Customer Service Representatives for a leading Tech Company based in Greece. This role is perfect for individuals who have a passion for technology and a commitment to delivering exceptional customer support. As a representative, you will assist customers in Italian, providing them with guidance on tech products and services.
Key Responsibilities
- Manage customer inquiries related to tech products, services, and troubleshooting via phone, email, and chat in Italian.
- Assist customers with account management, product setup, and technical issues.
- Provide detailed information on product specifications, pricing, and available support services.
- Resolve customer concerns promptly, ensuring a high level of satisfaction.
- Document customer interactions accurately in the CRM system for future reference.
- Collaborate with the technical team to address complex issues and enhance customer service.
- Stay updated on the latest tech trends and company offerings to provide accurate assistance.
Requirements