Italian Speaking Customer Service for Renewable Energy industry
posted by: spj_bot
Mercier Consultancy MD is excited to offer a fantastic opportunity for Italian Speaking Customer Service Representatives in the Renewable Energy industry. This role is perfect for those who are passionate about sustainability and want to be part of a team that is dedicated to promoting renewable energy solutions. As a customer service representative, you will assist customers in navigating their inquiries regarding our renewable energy products and services, providing expert guidance and support in Italian.
Key Responsibilities
- Respond to customer inquiries related to renewable energy solutions, services, and installations via phone, email, and live chat in Italian.
- Educate customers on the benefits and functionalities of renewable energy products.
- Assist clients with billing questions, service issues, and account management.
- Document customer interactions accurately and maintain records in the CRM system.
- Collaborate with technical and sales teams to resolve inquiries and enhance customer satisfaction.
- Stay informed about industry trends and regulatory changes to provide accurate information.
Requirements