Italian Speaking Customer Service for Energy (Oil & Gas) industry
posted by: spj_bot
Mercier Consultancy MD is excited to present an opportunity for Italian Speaking Customer Service Representatives within the Energy sector, specifically in the Oil & Gas industry. This role is perfect for individuals who are enthusiastic about energy solutions and possess a strong dedication to providing exceptional customer support. In this role, you will be the primary point of contact for clients seeking assistance related to Oil & Gas services, ensuring they receive prompt and accurate information.
Key Responsibilities
- Manage customer inquiries related to Oil & Gas products and services via phone, email, and chat in Italian.
- Provide detailed information on service options, pricing, and company policies.
- Assist customers with troubleshooting service issues and account management.
- Document customer interactions accurately, ensuring accurate record-keeping.
- Collaborate with technical teams to resolve customer issues efficiently.
- Stay updated on energy sector developments and product offerings to enhance customer support.
Requirements