Italian IT/Customer Service Support - Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is seeking talented individuals for the position of Italian IT/Customer Service Support, available remotely from Greece! This role provides a unique opportunity to leverage your IT knowledge while assisting customers, all from the comfort of your home in beautiful Greece.
Why Join Mercier Consultancy MD?
We pride ourselves on fostering a collaborative and inclusive work environment. By joining our team, you'll play a crucial role in enhancing customer support and satisfaction while enjoying the flexibility of remote work.
Key Responsibilities
- Provide outstanding technical support and assistance to Italian-speaking customers via phone, email, and chat.
- Help customers troubleshoot and resolve IT-related issues, ensuring clear and efficient communication.
- Assist customers in understanding our products and services, providing comprehensive guidance and support.
- Document all customer interactions accurately and maintain detailed records of issues and resolutions.
- Work collaboratively with technical teams to resolve complex issues and improve service delivery.
- Stay current with company product offerings, technology trends, and troubleshooting processes to provide knowledgeable support.
Requirements