Italian customer support in Greece - Flight and hotel Paid
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Join the dynamic team at Mercier Consultancy MD as an Italian Customer Support Representative in Greece. This is a unique opportunity that not only offers the chance to assist customers in their travel experiences but also covers your flight and hotel expenses. You will be the first point of contact for our Italian-speaking clients, providing them with tailored support for their travel-related inquiries and ensuring they receive the best service possible.
Key Responsibilities
- Assist Italian-speaking customers with inquiries and bookings related to travel, including flights and accommodations.
- Provide clear, accurate information about travel packages, policies, and procedures.
- Handle customer complaints and resolve issues promptly, ensuring customer satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Keep up-to-date with travel industry trends and company offerings to provide informed advice.
- Collaborate effectively with the sales and reservation teams to deliver seamless service.
Requirements