Irish Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opportunity for an Irish Speaking Customer Service Agent to join our team, with the added benefit of working in beautiful Bulgaria and receiving paid relocation support. This role is perfect for those passionate about delivering excellent customer service to our Irish-speaking clients in a vibrant and culturally rich environment.
Responsibilities
- Assist Irish-speaking customers via phone, email, and chat, addressing inquiries related to products and services.
- Provide clear information regarding account management, transactions, and product details.
- Resolve customer complaints efficiently and professionally to ensure high satisfaction levels.
- Accurately document all customer interactions and follow-up actions in our CRM system.
- Collaborate with internal teams to enhance product knowledge and customer support processes.
- Stay informed about company updates, promotions, and industry trends to better assist clients.
Requirements