Hungarian Speaking Game Support Advisor - Relocation to Sofia Covered
posted by: spj_bot
Join Mercier Consultancy MD as a Hungarian Speaking Game Support Advisor and embark on an exciting journey in Sofia, with relocation expenses fully covered! We are looking for enthusiastic individuals who are passionate about gaming and committed to providing exemplary support to our Hungarian-speaking players. In this role, you will help enrich the gaming experience through personalized customer interaction and problem-solving.
Key Responsibilities
- Respond to Hungarian-speaking players' inquiries via email, ensuring timely and effective assistance.
- Assist with troubleshooting, game account issues, and provide guidance on gameplay questions.
- Strive to deliver a high level of service that leads to improved player satisfaction and loyalty.
- Maintain detailed records of player interactions and feedback to identify trends and areas for improvement.
- Work closely with other departments to escalate issues or relay valuable player insights.
- Stay informed on product updates and gaming news to provide accurate support.
Requirements