Hebrew Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to announce an exceptional opportunity for a Hebrew Speaking Customer Service Agent to join a vibrant team, with the advantage of working in beautiful Bulgaria and paid relocation support. In this role, you will be responsible for providing outstanding customer service to Hebrew-speaking clients, ensuring they receive the support needed regarding our products and services.
Responsibilities
- Assist Hebrew-speaking customers through various channels, including phone, email, and chat, addressing inquiries and providing information on products and services.
- Deliver exceptional and personalized support, ensuring high levels of customer satisfaction.
- Resolve customer complaints and inquiries promptly, employing a professional and empathetic approach.
- Document all customer interactions accurately in the CRM system for follow-up and quality assurance.
- Work closely with internal teams to address and resolve more complex customer issues as needed.
- Stay informed about product developments and company policies to provide up-to-date support.
Requirements