German Speaking Technical Support Agent - Work In Greece - Fully Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for a German Speaking Technical Support Agent, offering fully paid relocation to Greece. This is a fantastic opportunity for individuals who are passionate about technology and customer service. As a Technical Support Agent, you will be instrumental in assisting our German-speaking clients by providing them with exceptional technical support and solutions related to our products.
Key Responsibilities
- Deliver outstanding technical support to German-speaking customers via phone, email, and chat.
- Diagnose and troubleshoot technical issues related to our products efficiently.
- Guide customers through solutions with clear, step-by-step instructions.
- Document all customer interactions and resolutions accurately in our support database.
- Collaborate with internal teams to escalate complex technical problems when necessary.
- Maintain up-to-date knowledge of product developments and policies to provide the best customer support.
Requirements