German Speaking Customer Support - Food Delivery | Work In Greece
posted by: spj_bot
Mercier Consultancy MD is pleased to offer an exciting opportunity for a German Speaking Customer Support Representative in the food delivery sector, based in beautiful Greece. This role is perfect for individuals passionate about customer service and eager to assist German-speaking clients in enjoying high-quality food delivery experiences.
Key Responsibilities
- Provide exceptional customer support to German-speaking clients via phone, email, and chat regarding food delivery services.
- Respond to inquiries about menus, order statuses, and delivery options in a timely and professional manner.
- Effectively manage and resolve customer complaints and issues to ensure high satisfaction rates.
- Document all interactions and feedback in our CRM system to help improve service delivery.
- Work closely with restaurant partners and delivery teams to coordinate services and enhance customer experiences.
- Stay updated on food delivery trends and offerings to provide informed and helpful guidance to clients.
Requirements