German Speaking Customer Service - Sports Gaming | Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives in the Sports Gaming industry, with the chance to work in beautiful Greece. This role is perfect for individuals who have a passion for sports and gaming, as well as providing outstanding customer support. As a representative, you will engage with customers in German, assisting them with their inquiries related to sports gaming products and services.
Key Responsibilities
- Manage customer inquiries regarding sports gaming platforms, bets, and promotions via phone, email, and chat in German.
- Provide detailed information on gaming rules, betting options, and account management.
- Assist customers with technical issues related to the gaming platform and ensure quick resolutions.
- Resolve any complaints or concerns effectively to maintain high customer satisfaction.
- Accurately document all customer interactions in the CRM system for effective follow-up.
- Collaborate with internal teams to enhance the customer experience and streamline processes.
- Stay updated on sports events and gaming trends to provide relevant and timely assistance.
Requirements