German Speaking Customer Service for Real Estate industry
posted by: spj_bot
Mercier Consultancy MD is excited to offer a fantastic opportunity for German Speaking Customer Service Representatives in the real estate industry. This role is perfect for individuals who are passionate about real estate and enjoy helping clients navigate their property inquiries. As a member of our team, you will provide exceptional service to both prospective buyers and current clients by communicating effectively in German.
Key Responsibilities
- Handle inquiries from customers regarding real estate listings, property details, and services via phone, email, and chat in German.
- Assist clients with their inquiries about buying, selling, and renting properties.
- Provide accurate information on market trends, pricing, and legal requirements.
- Document interactions with clients and maintain detailed records in the CRM system.
- Address customer complaints and concerns with professionalism and efficiency.
- Collaborate with real estate agents and teams to ensure a seamless customer experience.
- Stay knowledgeable about the real estate market and company offerings to provide informed assistance.
Requirements