German Speaking Customer Consultant - Work Remote In Greece
posted by: spj_bot
Join Mercier Consultancy MD as a German Speaking Customer Consultant in a remote role based in Greece! This position offers the opportunity to provide outstanding support to our German-speaking clients, ensuring their questions and concerns are addressed promptly in a professional manner. If you are enthusiastic about delivering exceptional customer service and are excited to work in a dynamic environment, we want you to be part of our team!
Key Responsibilities
- Deliver exceptional customer support to German-speaking clients via phone, email, and live chat platforms.
- Assist customers with inquiries regarding products, services, and technical issues.
- Efficiently resolve customer concerns and provide solutions to enhance their experience.
- Document customer interactions and feedback to promote continual improvement.
- Collaborate with internal teams to ensure timely and effective issue resolution.
- Stay updated on product offerings and industry trends to provide knowledgeable support.
Requirements