German Speaking Client Service Representative (Remote) - Paid Relocation Greece
Mercier Consultancy MD is actively seeking a German Speaking Client Service Representative to join our team! This remote position comes with the exciting benefit of paid relocation to Greece, providing you with a unique opportunity to work while exploring a beautiful culture.
As a German Speaking Client Service Representative, you will play a key role in ensuring our German-speaking clients receive outstanding support and service. Your effective communication skills will be vital in helping us maintain positive relationships with our clients and addressing their needs.
Your Key Responsibilities:
- Provide exceptional customer service to our German-speaking clients through various platforms, including phone, email, and chat.
- Address client inquiries, troubleshoot issues, and ensure timely resolutions for customer satisfaction.
- Document all client interactions accurately in our CRM system.
- Collaborate with internal teams to enhance service delivery and client relationship management.
- Stay informed about our products and services to assist clients with detailed information and guidance.
Requirements