German Speaking Agent For Booking.com - Work In Greece - Fully Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is pleased to offer an exceptional opportunity for a German Speaking Agent for Booking.com, complete with fully paid relocation to the beautiful country of Greece. In this role, you will serve as the primary point of contact for German-speaking customers, providing them with support and assistance for their travel bookings and inquiries.
Responsibilities
- Deliver outstanding customer service to German-speaking clients through various channels, including phone, email, and chat.
- Assist customers throughout the booking process, including modifications, cancellations, and general travel-related inquiries.
- Troubleshoot issues and provide effective solutions to ensure a smooth customer experience.
- Document interactions and maintain accurate records within the CRM system to support quality assurance initiatives.
- Collaborate with other teams to resolve complex customer inquiries and enhance the overall booking experience.
- Stay informed about Booking.com’s products, services, and policies to deliver accurate information to customers.
Requirements