French Client Service Consultant - Athens
posted by: spj_bot
Mercier Consultancy MD is excited to announce a new opportunity for a French Client Service Consultant based in the vibrant city of Athens. This position is ideal for individuals who are passionate about customer service and eager to work within the dynamic environment of an international consultancy.
As a French Client Service Consultant, you will play a crucial role in delivering top-notch service to our French-speaking clients. Your expertise and commitment will help create memorable travel experiences for our customers.
Key Responsibilities:
- Provide timely and efficient support to French-speaking clients over phone, email, and online chat.
- Assist clients with bookings, inquiries, and any issues related to travel arrangements.
- Offer accurate information on flight details, service offerings, and travel policies.
- Work to resolve customer problems swiftly while ensuring high satisfaction levels.
- Maintain detailed records of client interactions in our CRM system.
- Coordinate with multiple departments to meet client needs and enhance service delivery.
Requirements