Dutch/Flemish Speaking Customer Support Agent In Greece - Fully Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is seeking a Dutch/Flemish Speaking Customer Support Agent to join our dynamic team, with fully paid relocation to Greece! This exciting opportunity allows you to immerse yourself in a vibrant culture while supporting our Dutch-speaking clients in the iGaming sector. You will play a vital role in ensuring that our customers receive the best service possible.
Key Responsibilities
- Provide outstanding customer support to Dutch/Flemish-speaking clients through various channels, including phone, email, and live chat.
- Assist customers with inquiries related to account issues, game assistance, promotional offers, and technical support.
- Handle and resolve customer complaints effectively, ensuring high satisfaction levels.
- Keep detailed records of customer interactions and update the CRM system as needed.
- Work closely with other teams to escalate and resolve complex issues.
- Remain knowledgeable about current gaming regulations, industry trends, and company offerings.
Requirements