Dutch Speaking Customer Service For A U.S.-Based Technology Company
posted by: spj_bot
Mercier Consultancy MD is excited to offer a fantastic opportunity for Dutch Speaking Customer Service Representatives for a U.S.-Based Technology Company. This role is ideal for individuals who are enthusiastic about technology and dedicated to providing exceptional support to customers. As a representative, you will assist clients in navigating their tech-related inquiries, ensuring a seamless experience while communicating in Dutch.
Key Responsibilities
- Manage customer inquiries related to technology products and services via phone, email, and chat in Dutch.
- Provide technical support and troubleshooting assistance for a variety of software and hardware products.
- Educate customers on product features, updates, and best practices.
- Document all customer interactions accurately for quality assurance and follow-up purposes.
- Collaborate with internal teams to escalate issues and enhance service offerings.
- Stay updated on the latest technology trends and product developments to better assist customers.
Requirements