Dutch Speaking Customer Service for Digital Marketing Platform - Work In Sofia
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading Digital Marketing Platform in Sofia. This role is perfect for individuals who are enthusiastic about digital marketing and passionate about helping customers succeed. As a member of our customer service team, you will provide support to clients in Dutch, assisting them in utilizing the platform effectively to achieve their marketing goals.
Key Responsibilities
- Handle customer inquiries regarding the digital marketing platform via phone, email, and chat in Dutch.
- Provide guidance to clients on using the platform features and tools effectively.
- Assist with troubleshooting issues and resolving customer concerns promptly.
- Offer insights and best practices to help clients maximize their marketing campaigns.
- Document customer interactions accurately and maintain updated records in the CRM system.
- Collaborate with marketing and technical teams to enhance the service experience.
- Stay informed about the latest trends in digital marketing to provide relevant support.
Requirements