Dutch Speaking Customer Service For American Multinational Technology Company
posted by: spj_bot
Mercier Consultancy MD is excited to present an exceptional opportunity for Dutch Speaking Customer Service Representatives for an esteemed American Multinational Technology Company. In this dynamic role, you will be integral in delivering top-tier support to customers while leveraging your expertise in technology products and services. If you are enthusiastic about technology and possess a strong customer service orientation, we want to hear from you!
Key Responsibilities
- Handle customer inquiries regarding technology products and services via phone, email, and chat in Dutch.
- Provide detailed information about product features, troubleshooting processes, and technical support.
- Assist customers with account management and service-related issues.
- Document all customer interactions accurately in the CRM system, following up on inquiries as needed.
- Collaborate with internal teams to resolve technical issues and enhance customer satisfaction.
- Stay updated on product offerings and industry trends to provide knowledgeable support.
Requirements