Dutch Speaking Customer Service Agent - Work In Sofia - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is pleased to announce an opening for a Dutch Speaking Customer Service Agent who will work in Sofia, with paid relocation provided. This position is perfect for individuals seeking an international experience while delivering outstanding service to our Dutch-speaking clients. You will be instrumental in ensuring customer satisfaction and loyalty.
Responsibilities
- Provide assistance to Dutch-speaking customers via phone, email, and chat regarding inquiries related to products and services.
- Deliver comprehensive information about products, assist with orders, and troubleshoot any issues customers may encounter.
- Resolve customer complaints with professionalism and efficiency to enhance customer satisfaction.
- Maintain accurate records of customer interactions in our CRM system to improve service quality.
- Collaborate with colleagues and other departments to ensure a seamless service experience.
- Stay informed about product updates, promotions, and relevant market trends to offer the best support.
Requirements