Dutch Speaking Customer Service Agent In Lisbon - 2000 Euro Per Month
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Service Agent based in Lisbon, with a competitive salary of 2000 Euro per month. In this role, you will be part of a dynamic team that provides exceptional support to Dutch-speaking clients, enhancing their experience with our services and products.
Responsibilities
- Assist Dutch-speaking customers through phone, email, and chat, addressing inquiries and concerns with professionalism.
- Provide information about services, facilitate order placements, and manage customer accounts.
- Resolve customer complaints effectively while ensuring satisfaction and retention.
- Maintain accurate records of customer interactions in the CRM system for quality assurance.
- Collaborate with internal teams to improve processes and enhance customer service delivery.
- Stay updated on product knowledge and company policies to provide the best support possible.
Requirements