Dutch / Flemish Speaking Agent For Bofrost - Work Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to present an opportunity for a Dutch/Flemish Speaking Agent for Bofrost, offering the flexibility to work remotely from the stunning surroundings of Greece. In this role, you will be instrumental in delivering top-notch customer service to Dutch/Flemish-speaking clients, assisting them with their inquiries about Bofrost's premium frozen food products.
Responsibilities
- Engage with customers through phone, email, and chat in Dutch/Flemish, providing comprehensive support and information about Bofrost products and services.
- Assist customers with their orders, address any issues related to delivery, and ensure overall satisfaction.
- Troubleshoot problems and provide solutions, guiding customers on how to use Bofrost offerings effectively.
- Document customer interactions in the CRM system to ensure efficient service and to contribute to team performance metrics.
- Collaborate with other departments to resolve complex customer inquiries and improve service processes.
- Maintain up-to-date knowledge of product offerings and promotions to provide accurate information to customers.
Requirements