Danish Speaking Customer Service Agent Online Travel Agent - Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is proud to offer an exciting position for a Danish Speaking Customer Service Agent with a leading online travel agency. This remote opportunity allows you to work from beautiful Greece while providing outstanding customer support to Danish-speaking travelers. You will be instrumental in helping clients with their travel plans and ensuring they have a seamless experience.
Responsibilities
- Assist Danish-speaking customers via phone, email, and chat with inquiries related to travel bookings, accommodations, and services.
- Provide detailed information about destinations, travel itineraries, and special offers.
- Resolve customer complaints and issues promptly and effectively to ensure a high level of satisfaction.
- Document customer interactions accurately in the CRM system for quality assurance.
- Collaborate with team members to enhance customer service delivery and share insights for continuous improvement.
- Stay updated on travel industry trends and policies to provide accurate information to clients.
Requirements