Danish Customer Support, Automotive - Crete
posted by: spj_bot
Mercier Consultancy MD is excited to expand its services and is looking for a Danish Customer Support Representative in the automotive sector to join our team in the picturesque island of Crete, Greece. This role is perfect for automotive enthusiasts who thrive in customer service and want to support Danish-speaking clients with their automotive inquiries and issues.
Key Responsibilities
- Provide exceptional support to Danish-speaking customers via phone, email, and chat, specifically related to automotive products and services.
- Respond to inquiries regarding vehicle features, issues, and company policies with accuracy and professionalism.
- Troubleshoot customer complaints effectively, ensuring a timely resolution and positive customer experience.
- Document customer interactions thoroughly in our CRM system for continuous improvement and quality assurance.
- Collaborate with technical teams and other departments to facilitate solutions for complex automotive inquiries.
- Stay informed on automotive industry trends and product knowledge to enhance customer engagements.
Requirements