Czech Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer a unique opportunity for a Czech Speaking Customer Service Agent based in Bulgaria, complete with fully paid relocation. This role is perfect for individuals looking to embrace a new adventure while providing exceptional customer support to Czech-speaking clients in an international setting.
Responsibilities
- Deliver outstanding support to Czech-speaking customers via phone, email, and chat for various inquiries and issues.
- Provide accurate information regarding products and services, ensuring clarity and understanding for customers.
- Handle and resolve customer complaints professionally, striving for complete customer satisfaction.
- Maintain detailed records of customer interactions within the CRM system to uphold service standards.
- Collaborate with team members to enhance customer relationships and service delivery.
- Stay informed of product updates, company policies, and industry trends to provide informed assistance.
Requirements