Customer support with Dutch - Work in Bulgaria - Fully paid relocation package
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Customer Support Representative fluent in Dutch, providing the chance to work from beautiful Bulgaria with fully paid relocation. This position is perfect for individuals who are dedicated to delivering exceptional customer service while immersing themselves in a vibrant new culture.
Key Responsibilities
- Provide outstanding customer support to Dutch-speaking clients via phone, email, and chat.
- Respond quickly and accurately to inquiries about products, services, and company policies.
- Effectively resolve customer complaints and issues, ensuring satisfaction throughout the customer journey.
- Document all customer interactions and maintain accurate records in our CRM system.
- Work collaboratively with different departments to enhance service quality and address customer needs.
- Stay updated on product knowledge and industry developments to provide informed assistance to clients.
Requirements