Croatian Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is proud to offer an exciting opportunity for a Croatian Speaking Customer Service Agent for Booking.com, with the added benefit of paid relocation to beautiful Greece. In this role, you will provide exceptional customer support to Croatian-speaking customers, helping them navigate their travel arrangements and making their experience with Booking.com outstanding.
Responsibilities
- Handle customer inquiries in Croatian via phone, email, and live chat regarding bookings, cancellations, and travel-related questions.
- Assist clients in utilizing the Booking.com platform to maximize their travel experience.
- Resolve issues related to reservations in a timely and effective manner.
- Document all customer interactions and transactions in the CRM system to maintain accurate records.
- Collaborate with other departments to ensure prompt resolutions to customer issues.
- Stay updated on promotions, services, and policies to provide accurate information to customers.
Requirements