Manager, Technical Support - (Remote - Philippines)

Manager, Technical Support - (Remote - Philippines)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Manager, Technical Support in the Philippines.

This role is ideal for an experienced Technical Support leader who thrives in a fast-paced SaaS environment and is passionate about building high-performing teams. You'll oversee daily operations of a Technical Support team, guide escalations, implement performance metrics, and ensure exceptional customer satisfaction. By driving cross-functional collaboration and continuous improvement, you will elevate the support experience and optimize systems and workflows to keep pace with product growth. If you're both a strategic thinker and a hands-on problem solver, this role offers the opportunity to lead with impact.

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