Next Job Abroad is pleased to offer a remarkable opportunity for a Nordic Speaking Customer Service Representative in the exciting iGaming industry, located in beautiful Malta. This position is ideal for those who enjoy working in a vibrant environment and are committed to providing excellent support to customers. As part of our team, you will assist Nordic-speaking players with their questions, ensuring they have a seamless and enjoyable gaming experience.

With a relocation package included, you will have the chance to relocate to Malta and enjoy its stunning scenery and rich culture while enjoying a rewarding career.

Responsibilities

• Deliver exceptional customer service to Nordic-speaking clients through live chat, email, and phone communication.
• Handle customer inquiries related to gaming accounts, promotions, and technical issues.
• Effectively resolve customer issues and maintain high levels of satisfaction.
• Document customer interactions and maintain accurate records.
• Work collaboratively with other departments to improve service delivery.
• Stay informed about the latest gaming products and industry developments.

Requirements

Next Job Abroad is thrilled to offer an exciting opportunity for a Nordic Speaking Customer Service Representative within the vibrant iGaming industry located in Malta. If you are dedicated to providing outstanding support and thrive in a lively environment, this position is tailor-made for you. The ideal candidate will facilitate communication with players, addressing their inquiries and ensuring an exceptional gaming experience. With relocation assistance provided, you can embark on an adventure in Malta while elevating your career in customer service.

Responsibilities

• Deliver top-notch customer service to Nordic-speaking players through live chat, email, and phone support.
• Help customers with questions regarding their gaming accounts, promotions, and technical difficulties.
• Troubleshoot issues swiftly to maintain high levels of customer satisfaction.
• Accurately log customer interactions and provide feedback to improve services.
• Partner with internal teams to enhance the overall gaming experience for our players.
• Stay abreast of product knowledge and industry developments.

Requirements