Danish Speaking Customer Service For Booking.com - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an exceptional opportunity for Danish Speaking Customer Service Representatives for Booking.com, with the opportunity to work in the beautiful surroundings of Greece. This role is perfect for individuals who are enthusiastic about travel and hospitality, offering valuable support to customers as they navigate their booking experiences. As a representative, you will assist customers in Danish, addressing their inquiries and ensuring a seamless booking process.
Key Responsibilities
- Manage customer inquiries regarding bookings, cancellations, and modifications via phone, email, and chat in Danish.
- Provide accurate and timely information about available accommodations, rates, and Booking.com policies.
- Assist customers with troubleshooting issues related to their reservations and offer effective solutions.
- Resolve customer complaints and inquiries efficiently, maintaining high satisfaction levels throughout.
- Document all customer interactions in the CRM system for trackability and future reference.
- Collaborate with other departments to enhance customer service and streamline booking processes.
- Stay informed about new features, promotions, and updates on the Booking.com platform to offer the best assistance.
Requirements