Customer Support Specialist - Starlink
DSI Systems Inc., an authorized SpaceX/Starlink representative partner, has an immediate career opportunity for a Starlink Customer Support Specialist.
As the Starlink Customer Support Specialist, you will be an important part of the team handling customer-facing communication. You will be responsible for assisting with installation appointments, troubleshooting, and outbound confirmation of orders. To do well in this role, you must be able to remain calm when customers are frustrated and have experience working with computers and web-based applications.
About DSI
Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.
At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential.
Responsibilities