Norwegian Speaking Customer Service for Retail industry
posted by: spj_bot
Mercier Consultancy MD is pleased to announce an opening for Norwegian Speaking Customer Service Representatives in the retail industry. This exciting role is perfect for individuals who are enthusiastic about providing top-notch customer service and helping customers find the perfect products. As a representative, you will assist clients in Norwegian, ensuring that their shopping experiences are pleasant and hassle-free.
Key Responsibilities
- Manage customer inquiries regarding retail products, services, and promotions through phone, email, and live chat in Norwegian.
- Assist customers with product selection, account management, and order processing.
- Provide information on shipping options, returns, and exchanges while resolving customer issues.
- Document customer interactions accurately to maintain comprehensive records.
- Collaborate with team members to improve the overall customer experience.
- Stay informed about product knowledge, retail trends, and company policies to provide accurate information.
Requirements