Nordic Speaking Customer Service for Government & Public Sector industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce a fantastic opportunity for Nordic Speaking Customer Service Representatives in the Government & Public Sector industry. This role is perfect for individuals who are passionate about public service and wish to make a positive impact in their communities. As a customer service representative, you'll assist citizens by providing them with essential information and support in their respective Nordic languages.
Key Responsibilities
- Handle inquiries from the public regarding government services, policies, and programs in Nordic languages via phone, email, and chat.
- Provide accurate information and guidance to citizens, ensuring that all communications are clear and effective.
- Assist in troubleshooting issues related to public services and offer necessary follow-up support.
- Document all customer interactions accurately to maintain proper records.
- Work collaboratively with various government departments to resolve inquiries efficiently.
- Stay informed about changes in government policies and services to provide up-to-date assistance.
Requirements