French Speaking Customer Service for Automotive industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for French Speaking Customer Service Representatives in the automotive industry. This role is perfect for individuals who are passionate about cars and dedicated to providing exceptional service to customers. As a representative, you will assist clients with inquiries related to automotive products, services, and support, utilizing your fluency in French to ensure clear communication.
Key Responsibilities
- Manage customer inquiries regarding automotive products, warranties, and services via phone, email, and live chat in French.
- Provide accurate information on vehicle specifications, features, and maintenance options.
- Assist customers with service appointments, troubleshooting issues, and resolving complaints.
- Document customer interactions and maintain accurate records in the CRM system.
- Collaborate with technical and sales teams to enhance the customer experience.
- Stay updated on industry trends, product launches, and automotive technologies.
Requirements