Czech Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is delighted to offer an exciting opportunity for a Czech Speaking Customer Service Agent for Booking.com, with the added benefit of paid relocation to the enchanting land of Greece. In this vital role, you will support Czech-speaking customers by assisting them with their travel arrangements and inquiries, ensuring they have an unforgettable experience.
Responsibilities
- Address customer inquiries in Czech through various communication channels such as phone, email, and chat.
- Assist clients with the booking process, modifications, and cancellations, ensuring a smooth user experience.
- Troubleshoot and resolve issues related to reservations promptly and efficiently.
- Document and track customer interactions in the CRM system for reference and quality assurance.
- Collaborate with teams within the organization to address complex customer concerns effectively.
- Stay updated on company promotions, services, and policies to provide accurate information to customers.
Requirements