Norwegian Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to present a remarkable opportunity for a Norwegian Speaking Customer Service Agent to work in Bulgaria, with paid relocation support. In this role, you will be part of a vibrant team, assisting Norwegian-speaking clients with their inquiries and providing top-notch customer service within a dynamic work environment.
Responsibilities
- Assist Norwegian-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
- Provide accurate information about features, account management, and assist with any issues that arise.
- Resolve customer complaints with professionalism and a focus on achieving high customer satisfaction.
- Document all customer interactions and feedback in the CRM system for consistency and quality tracking.
- Collaborate with internal teams to ensure efficient problem resolution and service enhancement.
- Stay current with product knowledge, promotions, and policies to effectively inform customers.
Requirements