Swedish Content Moderator / Customer Service Agent - Relocate to Malta
posted by: spj_bot
Are you ready to swap the rain for 300 days of sunshine? We are looking for motivated Swedish speakers to join our thriving international team in Malta.
In this role, you won’t just be "working in tech"—you’ll be a digital first responder. As a Content Moderator, you will protect millions of users from scams, fraud, and harmful content, ensuring a safe and trustworthy online marketplace. This is a non-voice role (no phone calls!) focused on critical thinking and digital safety.
What You’ll Do
- Review & Moderate: Monitor user-generated content to ensure it aligns with platform policies.
- Fight Fraud: Proactively identify and block scams and suspicious activities.
- Support Users: Respond to customer inquiries via email with clarity and empathy.
- Policy Application: Stay up-to-date with evolving digital regulations and apply them to real-world scenarios.
- Independent Decision Making: Take ownership of your cases and make the final call on what stays and what goes.
Requirements