Norwegian Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.
Join Next Job Abroad as a Norwegian Speaking Customer Support Agent in the exhilarating world of iGaming in Malta! This position offers a unique opportunity to combine your customer service skills with your passion for gaming, all while enjoying life on a beautiful Mediterranean island. As a vital member of our support team, you will assist Norwegian-speaking players, ensuring they have a seamless and enjoyable gaming experience.
Your role as a Customer Support Agent includes addressing customer inquiries, troubleshooting issues, and providing informative guidance across multiple communication channels. If you are friendly, communicative, and service-oriented, this could be the perfect role for you. Plus, we provide a relocation package to help you settle into your new life in Malta!
Responsibilities
- Deliver exceptional customer support via chat, email, and phone to Norwegian-speaking clients.
- Resolve customer queries and issues in a timely and professional manner.
- Inform and educate customers about our products and gaming services.
- Collaborate effectively with team members to maintain high service standards.
- Document and track customer interactions using our CRM system.
- Gather and report customer feedback to assist in service enhancements.
- Engage in ongoing training to improve service skills and product knowledge.
Requirements