Nordic Speaking - Customer Service Agent iGaming in Malta - Relocation Included
posted by: spj_bot
Next Job Abroad is thrilled to present a fantastic opportunity for Nordic Speaking Customer Service Agents in the dynamic iGaming sector. Located in the vibrant atmosphere of Malta, this role invites you to become part of a fast-paced industry that combines entertainment and technology. If you are passionate about providing exceptional customer service and thrive in a multicultural environment, this position is perfect for you! Relocation assistance is provided to make your transition as seamless as possible.
Responsibilities
- Assist customers in Nordic languages and English with inquiries related to our iGaming products and services.
- Provide detailed information about games, promotions, and account management.
- Troubleshoot customer issues efficiently and effectively, ensuring a smooth gaming experience.
- Engage with customers through various channels, including email, chat, and phone.
- Collaborate with team members to enhance service quality and improve customer satisfaction.
- Document customer interactions and feedback to aid the continuous improvement of our offerings.
- Stay informed on the latest iGaming trends and updates to provide knowledgeable support.
Requirements