Support Consultant (Dutch-Speaking) - Betting App - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to offer an incredible opportunity for a Dutch-Speaking Support Consultant to join our team, focusing on a leading betting app! This role will be based in the beautiful setting of Greece, where you will engage directly with users to provide top-notch support and enhance their overall experience. If you have a passion for customer service and enjoy working in a dynamic environment, we want to hear from you!
Key Responsibilities
- Respond to customer inquiries and issues via various communication channels, including email, chat, and phone.
- Provide detailed product information and troubleshooting assistance for the betting app to ensure a seamless user experience.
- Collaborate with internal teams to resolve complex issues and escalate as necessary.
- Document customer interactions and feedback to help improve service delivery and app functionality.
- Stay updated on product features, promotions, and industry trends to provide informed support.
- Help create and maintain support documentation and FAQs to enhance customer self-service options.
Requirements