Spanish Speaking Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an exciting opportunity for Spanish Speaking professionals looking to work in vibrant Sofia, Bulgaria! Our company offers fully paid relocation for this role, where you will leverage your language skills to enhance our customer service experience for Spanish-speaking clients.
Key Responsibilities
- Manage inbound communication from Spanish-speaking clients through various channels, including phone, email, and chat.
- Provide comprehensive information about our services and assist with inquiries and bookings to ensure client satisfaction.
- Expertly handle customer concerns, resolving any issues effectively and maintaining a high level of professionalism.
- Document client interactions and update records in the CRM system accurately.
- Foster strong relationships with clients by delivering personalized service and demonstrating product knowledge.
- Collaborate with teams to identify improvements in processes and enhance the overall customer experience.
Requirements