Spanish Customer Advisor for High-End Home Appliances - Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to offer a position for a Spanish Customer Advisor for High-End Home Appliances, available for remote work from Greece. This role is ideal for individuals who are passionate about customer service and have a keen interest in high-quality home appliances. As a Customer Advisor, you will assist our Spanish-speaking clients with inquiries, product information, and support, ensuring they have a delightful experience.
Key Responsibilities
- Provide exceptional customer service to Spanish-speaking clients via phone, email, and live chat regarding high-end home appliances.
- Assist customers in selecting the right products based on their needs and preferences.
- Address inquiries and resolve any issues related to product functionality, features, and warranties.
- Build rapport with clients to enhance customer satisfaction and loyalty.
- Document customer interactions and maintain accurate records in the CRM system.
- Stay updated on product knowledge, specifications, and industry trends to provide informed support.
Requirements