Portuguese Speaking Customer Service for Real Estate Platform in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading Real Estate Platform in Greece. This role is perfect for individuals who are passionate about real estate and customer engagement while providing services in Portuguese. As a member of our team, you will assist clients in navigating the real estate market, helping them with inquiries about properties and services.
Key Responsibilities
- Handle customer inquiries related to property listings, real estate services, and transactions via phone, email, and chat in Portuguese.
- Provide detailed information about available properties, pricing, and market trends to clients.
- Assist customers in scheduling viewings and understanding the buying or renting process.
- Resolve customer complaints or issues effectively to ensure a high level of client satisfaction.
- Document all interactions and maintain accurate records in the CRM system.
- Work closely with real estate agents to facilitate a smooth customer experience.
- Stay informed about the Greek real estate market and regulatory changes to provide relevant assistance to clients.
Requirements