Polish Customer Support - Travel Agent - Athens
posted by: spj_bot
Mercier Consultancy MD is looking for a committed Polish Customer Support Travel Agent to join our dynamic team in Athens. In this role, you will provide exceptional support to our Polish-speaking clients, helping them plan, book, and enjoy their travel experiences to the fullest.
Key Responsibilities
- Deliver top-notch customer support to Polish-speaking clients through various communication channels, including phone, email, and chat.
- Assist clients with inquiries about travel arrangements, destinations, and our range of services.
- Create personalized travel itineraries that meet clients’ tastes, preferences, and budgets.
- Efficiently handle customer complaints and issues, ensuring resolutions that promote customer satisfaction.
- Maintain accurate records of client interactions in our CRM system for effective follow-ups and service improvements.
- Stay updated on travel industry trends, destination highlights, and best practices to provide well-informed advice to clients.
Requirements