Player Support Specialist - Polish and English - Paid Relocation to Sofia
posted by: spj_bot
Mercier Consultancy MD is excited to announce a fantastic opening for a Player Support Specialist who is fluent in both Polish and English, with a paid relocation to the vibrant city of Sofia, Bulgaria. This role is perfect for individuals passionate about gaming and dedicated to providing exceptional support to players. You will be responsible for assisting players with their inquiries and ensuring they have a smooth, enjoyable gaming experience.
Key Responsibilities
- Provide outstanding player support in Polish through email.
- Assist players with questions related to game features, technical issues, and account management.
- Resolve player concerns efficiently to enhance overall satisfaction and retention.
- Document player interactions and provide feedback to improve support services.
- Collaborate with development and community management teams to share player insights.
- Stay informed of game updates, features, and industry best practices in player support.
Requirements