Norwegian Speaking Customer Experience Agent - Work Remotely in Greece
posted by: spj_bot
Mercier Consultancy MD is excited to announce a vacancy for a Norwegian Speaking Customer Experience Agent who can work remotely from Greece! We are searching for motivated individuals eager to provide outstanding service to our Norwegian-speaking clients. This role is essential for ensuring customer satisfaction and fostering positive relationships while enjoying the flexibility of remote work.
Key Responsibilities
- Provide top-notch customer support in Norwegian through various communication channels, including phone, email, and chat.
- Efficiently handle customer inquiries and resolve issues, ensuring a high standard of service.
- Document interactions and maintain detailed records in our CRM system for effective follow-up.
- Collect customer feedback to inform continuous improvement initiatives.
- Collaborate with colleagues to share insights and enhance the overall customer experience.
- Stay informed about products, services, and industry trends to assist customers effectively.
Requirements