Lithuanian Speaking Customer Service for Energy (Oil & Gas) industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce a position for Lithuanian Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This role is perfect for individuals who are enthusiastic about customer service and want to contribute to a vital industry that powers communities. You will assist clients in navigating their inquiries related to oil and gas products and services, all while providing exceptional support in Lithuanian.
Key Responsibilities
- Handle customer inquiries related to oil and gas products via phone, email, and chat in Lithuanian.
- Provide information regarding service options, pricing, and industry regulations to clients.
- Assist customers with account management and troubleshoot issues as they arise.
- Document interactions accurately and maintain comprehensive customer records.
- Collaborate with technical support teams to resolve inquiries efficiently.
- Stay updated on industry developments and changes in policies to provide accurate information.
Requirements